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Raichel.aiConversation AI can now help respond to incoming emails with the same intelligence and personalization available across other chat channels, including support for email-specific features. Let's check the changes!
Raichel.aiPreviously, the bot would automatically wake up after 48 hours. However, these could cause random messages to fire in the middle of a conversation. With this update, we’re giving you full control to ensure the bot never reactivates unless you explicitly choose to do so. Let’s learn how to modify it!
Raichel.aiThe Conversation AI helps you manage customer conversations smoothly. However, some conversations are best handled by your team. To help make transfers smooth, we’ve added the Human Handover action. So, let's check it out.
Raichel.aiYour Conversation AI helps you manage customer chats with ease, but if the contact loses interest, what can it do? With this feature, you can reconnect with them automatically, thus removing the need for manual intervention or building complex workflows.
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