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Human Handover in Conversation AI

Human Handover in Conversation AI

Human Handover in Conversation AIRaichel.ai
Published on: 26/06/2025

The Conversation AI helps you manage customer conversations smoothly. However, some conversations are best handled by your team. To help make transfers smooth, we’ve added the Human Handover action. So, let's check it out.

Workflows and AutomationsAI AgentConversations
Auto Follow up in Conversation AI

Auto Follow up in Conversation AI

Auto Follow up in Conversation AIRaichel.ai
Published on: 06/06/2025

Your Conversation AI helps you manage customer chats with ease, but if the contact loses interest, what can it do? With this feature, you can reconnect with them automatically, thus removing the need for manual intervention or building complex workflows.

AI AgentConversations
Transfer Bot Action in Conversation AI

Transfer Bot Action in Conversation AI

Transfer Bot Action in Conversation AIRaichel.ai
Published on: 27/05/2025

Your Conversation AI is a powerful assistant for conversation management. Providing you with a team even if you're a one-person business. This new feature offers the personalization of using multiple Conversation bots without information blocks, by transferring chats across agents to provide specialized attention.

Workflows and AutomationsAI AgentConversations
Multiple Knowledge Bases in Conversation AI

Multiple Knowledge Bases in Conversation AI

Multiple Knowledge Bases in Conversation AIRaichel.ai
Published on: 08/05/2025

Your Conversation AI helps you manage customer interactions while keeping your brand identity in mind. To get the best responses, they need to be trained, so we’re glad to include a new feature that simplifies this process.

Workflows and AutomationsAI Agent